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Elowen OTOME AI
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Terms & Conditions

Terms of Service

Effective Date: November 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Elowen ("we", "our", or "us") regarding your access to and use of Elowen-Interactive Otome AI, our web application, and associated conversational roleplay services.

By creating an account, browsing our website, or conversing with any AI companion persona, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Age Eligibility & User Representations

Elowen is intended exclusively for individuals aged 18 years or older (or the age of majority in your jurisdiction). By registering or using our platform, you represent and warrant that:

  • You are at least 18 years of age.
  • You possess the legal capacity to enter into binding agreements.
  • You will not use the service for unauthorized, fraudulent, or unlawful purposes.

3. Nature of the Service: Interactive Otome Fiction

Elowen provides simulated artificial intelligence companions and interactive romantic roleplay narratives for entertainment and creative engagement:

  • Artificial Intelligence Nature: All companions (including Lucien Vance, Kaelen Cross, Sylas Rowan, and custom personas) are computer-generated fictional entities powered by neural language models. They possess no biological consciousness, human agency, or physical existence.
  • Entertainment Purpose Only: The dialogues, romantic advice, and companionship provided do not constitute certified medical, psychiatric, psychological, or legal counsel. If you are experiencing psychological distress, please seek licensed professional healthcare.

4. User Conduct & Community Integrity

While we foster an open, expressive, and non-judgmental environment for creative romantic fiction, you agree NOT to use Elowen to:

  • Generate, solicit, or share content involving non-consensual exploitation, self-harm encouragement, violence, or harm towards minors.
  • Attempt to reverse engineer, decompile, scrape, or extract source code, neural model weights, or system prompts.
  • Deploy automated scripts, bots, spiders, or load-testing tools that disrupt platform infrastructure.
  • Impersonate real living persons without their explicit authorization.

5. Intellectual Property Rights

The Elowen brand, logos, user interface design, visual assets, software engine, and hand-crafted companion lore are the exclusive property of Elowen AI Studio.

User Contributions: You retain ownership of your original text inputs and unique creative writings. By submitting inputs, you grant Elowen a non-exclusive, worldwide license to process, store, and display your inputs solely to provide and improve your personalized roleplay sessions.

6. Subscriptions & Billing Terms

Certain premium features, unmetered memory access, or exclusive companion story arcs may require a paid subscription or virtual token purchase:

  • Billing Cycle: Subscriptions are billed on a recurring monthly or annual basis as specified during checkout.
  • Cancellation: You may cancel your subscription at any time via your account settings. Cancellation takes effect at the conclusion of your current billing period.
  • Refunds: Payments are generally non-refundable except where required by applicable consumer protection laws.

7. Disclaimer of Warranties & Limitation of Liability

Elowen is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. To the maximum extent permitted by applicable law, Elowen AI Studio and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of or inability to use the platform.

8. Termination

We reserve the right to suspend or terminate your account and access to the service at our sole discretion, without prior notice, if we believe your conduct violates these Terms, poses legal liability, or compromises the safety of our community.

9. Contact Customer Support

For legal inquiries, dispute resolution, or assistance regarding these Terms, please reach out directly to our support desk. The email below is displayed in pure plain text: