Privacy Policy
1. Introduction & Core Commitment
Welcome to Elowen ("we", "our", or "us"). Elowen operates Elowen-Interactive Otome AI, an emotional companion studio providing text-based romantic roleplay, interactive storytelling, and companion simulations designed for female-oriented audiences.
We hold the sanctity of your private confessions, romantic thoughts, and creative narratives to the highest standard. This Privacy Policy clarifies what information is gathered when you use Elowen, how your data powers our conversational engine, and the comprehensive safeguards protecting your confidentiality.
2. Information We Collect
To deliver engaging, responsive, and persistent narrative arcs, Elowen collects limited categories of information:
- Account & Profile Details: Your designated username, preferred pronouns, and account credentials when you register.
- Text Roleplay & Dialogue Inputs: The messages, questions, and narrative choices you submit during interactive chat sessions with your AI companions.
- Companion Configuration & Affinity Data: Selected companion archetypes, custom personality traits, affection progression milestones, and storyline branches chosen.
- Technical Diagnostics: Device type, browser architecture, operating system, IP address, and anonymized performance telemetry used solely for server stability and optimization.
3. How We Utilize Your Data
Your information is processed strictly to provide and enrich your personal roleplay experience:
- Powering Interactive Storytelling: Processing user text prompts in real-time to generate empathetic, in-character companion dialogues and narrative progression.
- Long-Term Memory Persistence: Allowing your companion to recall previous interactions, favorite topics, and emotional milestones across multiple sessions.
- Platform Integrity & Safety: Monitoring system health, mitigating automated misuse, and ensuring adherence to our community guidelines.
4. Absolute Confidentiality & No Sale of Personal Data
Your intimate narratives belong solely to you. We strictly enforce:
- No Monetization of User Narratives: We never sell, lease, or broker your personal dialogue logs, creative roleplay scripts, or profile information to third-party advertisers or data brokers.
- No Public Broadcasts: Your chat sessions are private to your account and never displayed publicly unless explicitly shared by you via export tools.
- Encrypted Communications: Data exchanged between your device and our servers is secured using modern TLS/SSL encryption standards.
5. Data Retention & User Autonomy
You retain sovereign control over your companion history and personal data:
- Memory Reset: You can clear individual companion memory logs or reset affection rankings at any time directly from the companion settings panel.
- Account Deletion: You may request permanent deletion of your account and all associated narrative histories by contacting our support team.
6. Mature Audience & Age Eligibility
Elowen is curated for individuals aged 18 and older (or the applicable age of legal majority in your jurisdiction). We do not knowingly collect personal information from minors. Accounts determined to belong to individuals below the age threshold will be terminated immediately.
7. Policy Amendments
We may revise this Privacy Policy periodically to reflect technological updates or legal requirements. Material modifications will be accompanied by an updated effective date at the top of this page.
8. Contact Our Privacy Team
If you have questions, inquiries regarding data handling, or wish to exercise your data privacy rights, please reach out directly to our dedicated support desk. Note that the address below is provided in plain text: